A CM's primary obligation to the client is to always:

A CM's primary obligation to the client is to always:

• A. Complete the work on time and on budget
• B. Serve with honesty, integrity, and objectivity
• C. Avoid change requests
• D. Perform the work

Answer: (B)

Honesty, integrity, and objectivity in professional conduct guide a CM's obligations to the client. This combination ensures the CM provides unbiased, transparent advice, reports accurately, and makes decisions in the client’s best interest, even under pressure. When decisions are grounded in ethical behavior, the client can trust that risks, costs, and options are presented fairly and that recommendations come from independent judgment rather than personal gain. Delivering the project on time and within budget, or simply performing the work, are important outcomes, but they rely on sound judgment and honest communication. Avoiding change requests isn’t inherently feasible or appropriate; changes are a normal part of projects and must be evaluated impartially.

Honesty, integrity, and objectivity in professional conduct guide a CM's obligations to the client. This combination ensures the CM provides unbiased, transparent advice, reports accurately, and makes decisions in the client’s best interest, even under pressure. When decisions are grounded in ethical behavior, the client can trust that risks, costs, and options are presented fairly and that recommendations come from independent judgment rather than personal gain.

Delivering the project on time and within budget, or simply performing the work, are important outcomes, but they rely on sound judgment and honest communication. Avoiding change requests isn’t inherently feasible or appropriate; changes are a normal part of projects and must be evaluated impartially.